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IMPORTANT INFORMATION

Click here to view all delivery postcodes & charges

Please read through this important information and our terms and conditions before placing a booking.

BOOKING DATES

Please select Thursday for delivery to the next Monday for collection. Please bear in mind that your tub may take over 24 hours to heat if filled with cold water depending on outside temperature. We recommend filling with hot water whenever possible.

DELIVERY LOCATIONS & CHARGES

An additional delivery charge may be required to cover petrol, staffing & time cost, due to the large area we cover.

Please click here to view all delivery postcodes & charges.

We are sorry, we do not deliver to postcodes that are not listed on the sheet above, including NE46.

WHAT'S INCLUDED

You will receive a large 7 person Helsinki Lay Z Spa , full chemical kit, & instructional “how to take care of your tub” guide. We setup and take away everything for you!

Lay Z Spa Helsinki – Click here to watch a video

WHAT YOU WILL NEED

For your hot tub, you will need only 2.1 metres x 2.1 metres flat level surface. Tubs can be placed on grass, patio, small stone gravel, or decking so long as it is reasonably even ground, with no gradient/slope.

You will also need a hose pipe to fill your tub. We will set everything up for you, you will just need to fill the tub up yourself.

DELIVERY

Delivery of the hot tub will be made on the first day you select. We will contact you with a time for delivery the day before your delivery date.

COLLECTION

Collection of the hot tub will be made on Monday between 8am and 6pm – we will provide a time on Sunday, please leave your gate open if you will not be in.

Please pull the plug or siphon the water before we arrive (click here to watch a video on how to do it).

WATER TEMPERATURE

If filling with cold water, your tub will take 24 hours to heat up to a useable temperature depending on outside temperature. If you would like us to fill with using your hot water please let us know. To fill with hot water you will need a combi boiler and tap adaptor.

GAZEBOS

You can add a pop-up style 3 metre x 3 metre gazebo at the checkout for an additional £40, or £50 if you would like side panels too. Gazebo hire must be on grass to be pegged securely down.

Select one by adding one on the “Add a Gazebo?” section on the booking form.

BOOKING DEPOSIT & PAYMENT

You can pay secure your booking with a £20 booking deposit. The remainder is to be paid on delivery in cash.

SECURITY DEPOSIT

We do not take a security deposit on delivery, however by agreeing to the terms and conditions you are liable for any damages up to £250.00.

BANK HOLIDAYS

Prices may increase over bank holidays, Christmas and New Year.

* prices may vary on bank holidays

HOW TO BOOK

1. Select a Thursday for delivery and the following Monday for collection (contact us for longer)

2. Enter your contact and address details

3. After completing all information, select whether you wish to pay your £20 deposit by PayPal or credit/debit card

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do you have any questions?

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Thank You!

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